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Let the You.com team know of any bugs you're experiencing in the product. Before creating a new post, search to see if a similar one already exists and upvote it instead.
Shut out of you.com 5-10 times per day, have to log out and log back in
5-10 times a day I am shut out wiht an error message. I have to log out and log back in to use you.com . This started about two weeks ago and has persisted. I have noted this error a few days ago with no reply or fix.
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Enterprise
You.com chat is completely down
d1d15c7f-7027-44dd-8d00-6ec42c23df07|3457257e-ccf3-4af4-b67e-11e82aef1f40|2026-08-05T12:28:57.745Z No model works in chat anymore. Browser independent.
1
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Enterprise
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under review
You.com chat is completely down
d1d15c7f-7027-44dd-8d00-6ec42c23df07|3457257e-ccf3-4af4-b67e-11e82aef1f40|2026-08-05T12:28:57.745Z No model works in chat anymore. Browser independent.
1
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Enterprise
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under review
9edfec39-3238-48e3-99dc-13eeb3e651c1|13f09358-22e4-4e54-9e0e-70d0fda85880|2026-08-05T11:35:13.909Z
Hello, I’ve been getting loads of errors like this over the last few days. It’s really getting in the way of my work!
1
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Enterprise
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under review
Problem
🤖 Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: a81fc4a2-3847-413f-8ccf-32e833dfea73|8d38610e-beef-4531-b96e-ecd40367a915|2026-08-05T07:43:50.666Z
1
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Enterprise
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under review
you.com is not working.
2540215a-9c76-48e3-b0cc-ba8d0aba2045|86896650-d4d0-447b-8a01-e300f29fc8e1|2026-08-05T00:43:58.453Z
1
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Enterprise
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under review
Error Message
Sorry, something went wrong. Please try again later. Error ID in your message: 5beba0f7-114c-48ef-b3e9-b801921a901f|6fdad974-e134-4807-bc7c-195983cde7f1|2026-08-04T21:41:16.624Z. Have been unable to complete any queries all day.
1
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Enterprise
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under review
Chat is not working, nor is my assistant. This has been going on for a few days now.
I have been getting this error message: 🤖 Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 2ea400b7-3fa3-4a6c-85b7-a2212eeae44e|e5346682-0d49-4bbc-b80a-18c07b7d9461|2026-08-04T20:34:04.303Z
1
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Enterprise
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under review
7516ce2c-ed88-42d0-acf3-031df438fbe0|49ae605a-2639-4d47-bb97-3eebc9d9b47c| 2026-08-04T19:56:54 .179Z
Sorry, something went wrong. Please try again later.
1
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Enterprise
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under review
Can you please tell me exactly what your problem is and when you expect to solve it?
Seit FÜNF Tagern ohne Service! Sorry, something went wrong. Please try again later.Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: db6ccf36-176b-4338-bd63-534d150c16ea|69d88158-a82b-4e33-96ad-774a178e6224|2026-08-04T12:06:29.380Z
1
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Enterprise
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under review
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