I constantly get signed out in the You app and on the mobile browser
complete
q6SAF
I constantly get logged out in the You app and on the mobile browser. Especially when the app is closed instead of being put in the background, I always get logged out and have to log back in in order to use the Pro features (this is not a problem on desktop though).
This is super inconvenient because I have to do this almost every time I use the app or the search engine on my mobile browser.
Would be great to fix this.
B
Brian Sparker
complete
Please update to the latest version of iOS/android to address any log-out issues. iOS version 1.14.56 Released on 8/16.
Jesse
Yup, I had the same issue on iOS. The app update doesn’t fix it.
N
Nat
Jesse: Hey Jesse! Sorry for the trouble and thanks for writing in. following up on Bryan, we also super recently shipped a new version, 1.14.56. Any chance you might still be on 1.14.53 (which we released just a few days before 1.45.53). If you go to settings in the app and scroll to the bottom you can check version there.
N
Nat
This new version, 56, not 53, we think addresses this issue.
Jesse
Nat: I am on 1.14.56 just today. It seems the issue is fixed. Will report back if it’s still an issue
J
Jake Thomas
under review