Mobile app not recognising my subscription
complete
A
Adam Berry
It's not complete the app defaults to the free plan
Chakib
I am still in version 3.0.0 . How do I upgrade to 3.1 ? Play store is not offering any update. So I still experience this issue.
Sami (from You.com)
complete
This issue should now be fixed in the latest version of the mobile apps, version 3.1.
A
Adam Berry
Sami (from You.com) no it's not fixed the app automatically switches back to the fee plan
Sami (from You.com)
in progress
Hi there! Sorry to hear that you've experienced this issue. Thanks for catching it and we've got a fix for it! Should be out soon in a form of an app update but in the meantime the workaround is to continue to log out and log back in.