Report Bugs / Issues 🐛

Boards

Suggest New Features 💡

Let the You.com team know of any bugs you're experiencing in the product. Before creating a new post, search to see if a similar one already exists and upvote it instead.

here may be issues with this model right now. Try another model in the meantime!Our team is looking into it.

repetitive "There may be issues with this model right now. Try another model in the meantime!Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 9d64d621-eef5-4f43-a7aa-1ed33bdc3bd2|100203d1-830a-47c0-8fbb-e57e459ff648|2026-02-18T14:32:01.760Z" since few weeks now. On any LLM. Both Mobile and Entreprise. I am asking why should I pay my Pro subscription this month???

under review

Not recognizing Pro Plan... AGAIN

This has now become recurring. Type in a prompt, only to be told that I have reached my daily limit. I've been on the Pro plan since July 2025 and this happens way too often.

Subscription/Billing

claude bug

There may be issues with this model right now. Try another model in the meantime! Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 056cb5e0-e916-4dc7-8d0f-1eab1ea94bbc|70ab1f8e-b848-45c2-9e79-2213825ada45|2026-03-16T13:12:09.277Z use claude model to upload img can make it mistake

4a8f812b-64e2-4fa8-968d-219f2b130073|57156379-a357-48fc-a609-efb13d09852a|2026-03-11T11:05:04.774Z

always i have this msg appear to me when i am using your platform with all Ai agents for two months now with joy to fix it 4a8f812b-64e2-4fa8-968d-219f2b130073|57156379-a357-48fc-a609-efb13d09852a|2026-03-11T11:05:04.774Z

Enterprise

under review

I am unable to get reports

Please include the following Error ID in your message: 5b93740b-a7ee-4e6e-a4f3-d772920ceffa|c996660a-898d-4dfe-a043-403a28363870|2026-03-08T10:58:37.884Z. None of my repots of searches happened and I paid you for a $200 subscription

Subscription/Billing

under review

Error ID in your message: dac95b44-aba5-4d2e-b77a-234bd67795a5|14f429d3-6aa3-448f-b4b6-ddbb37fd8e68|2026-02-28T14:22:18.930Z

I got the error: 🤖 Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: dac95b44-aba5-4d2e-b77a-234bd67795a5|14f429d3-6aa3-448f-b4b6-ddbb37fd8e68|2026-02-28T14:22:18.930Z

under review

"Sorry, something went wrong. Please try again later."

I received this error message: >> Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 7ff0ae9c-26e3-4559-b860-1040e63623fc|767dfcfd-2490-435b-aee8-92cfd8f0aabd| 2026-03-06T16:26:05 .038Z” An ARI credit was charged for this unfulfilled request. Can you tell me what the cause of the problem is and restore the credit?

under review

You.com doesn't remember chat context very well for follow-up queries

ChatGPT from the OpenAI site is better at continuing conversations. You.com 's chat will often answer a continuation as if it was a new conversation.

planned

Slownes on the long conversation

When it's a long conversation, typing something takes 5 - 10 seconds to appear in the text field. Here is the screen record https://drive.google.com/file/d/124q4aVHi-B1b3IA1sDnNNUN4tHWWBh0e/view?usp=sharing

in progress

Newly Created Agents in You.com Use Web Search Even When Disabled

There is a bug when creating a new agent in You.com . If I turn off the WEB SEARCH option during setup, the agent still performs web searches. This issue does not occur with previously created agents, which respect the WEB SEARCH setting and do not access the web if the option was disabled. The bug appears to affect only newly created agents, not the existing ones.

in progress

→