You.com
Home
Report Bugs / Issues 🐛
1102
Powered by Canny

Report Bugs / Issues 🐛

Let the You.com team know of any bugs you're experiencing in the product. Before creating a new post, search to see if a similar one already exists and upvote it instead.
Problem with page
https://about.you.com/youpro-header
3
One of my premium queries was wasted because of an error
My research was not completed and ARI is showing one count less. See this error: aec99cb9-6ca0-4fc0-bf47-5117e072de89|2a7d2965-04c5-4a08-bc5e-9fcfc5cc5cdc|2026-10-11T04:06:08.970Z
1
·
Enterprise
·
under review
Fehlermeldung "Sorry, something went wrong. Please try again later."
I received this error message: >> Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: fbe57916-6534-4619-a519-75f69b72160f|11728d14-ecbd-4f6d-a3a6-7959a98e6e79| 2026-10-08T21:08:47 .227Z < < I was charged an ARI credit for this even though I didn't get any results. Can this be balanced out?
1
·
Subscription/Billing
·
under review
incapacity of using the chat in my pro account
Got issue once inside my account, i can see all my project, history but can not use the chat at all. Saying there is an issue: Error ID in your message: 6b7924c0-15d2-48f7-bf0d-e5243a84c2c4|30d944f7-d992-462c-a733-cce872b1d2b5|2026-08-14T08:36:55.199Z
2
·
under review
I've been getting this bug all day..... 6e42aa97-ab0c-4d89-9920-648dbcb373df|d06962eb-1b37-4ea5-b333-a111befb5776|2026-10-07T22:49:16.677Z
Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord.
1
·
under review
NOT WORKING - Sorry, something went wrong.
for the last two days i am getting these messages.... 🤖 Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 37412136-fe0f-4d7c-b10f-69173e5666f5|7545a495-0abc-4d87-985e-ae5750f9f639|2026-09-29T12:11:27.788Z
3
·
Mobile Apps
·
under review
I have been receiving these error messages for two days and I can't use the platform to carry out any activity
🤖 Sorry, something went wrong. Please try again later.Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 34f78543-615a-45c6-8a88-1dfdbf548adb|3a3e693a-0820-44d7-83b2-b22d701f4fd4|2026-08-02T16:31:02.044Z
11
·
Mobile Apps
·
under review
Error ID - Query volume
Please contact us with the following Error ID: e451eac5-eecb-4502-84bc-3c80994caa91|1d435826-8f10-49ac-b5f7-f58ae6bff247|2026-09-24T13:02:24.568Z.
1
·
Enterprise
·
under review
Error ID: 8206F542-E720-44E7-ABA8-B2BC6E5F1F94|700855ad-a6ef-4da5-a1de-5061bb620c81|2026-09-21T20:48:51.448Z 🤖 Sorry, something went wrong. Please try again later.
🤖 Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 8206F542-E720-44E7-ABA8-B2BC6E5F1F94|700855ad-a6ef-4da5-a1de-5061bb620c81|2026-09-21T20:48:51.448Z
1
·
Enterprise
·
under review
error message. cannot use the models.
errors on all ai models for me: Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: d7ca24ba-9839-491d-be32-91bd02eeb2fe|86346909-2229-4c59-904c-05808d01d20c|2026-08-04T08:48:23.345Z
1
·
Enterprise
·
under review
Load More
→
Powered by Canny