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Let the You.com team know of any bugs you're experiencing in the product. Before creating a new post, search to see if a similar one already exists and upvote it instead.
4a8f812b-64e2-4fa8-968d-219f2b130073|57156379-a357-48fc-a609-efb13d09852a|2026-03-11T11:05:04.774Z
always i have this msg appear to me when i am using your platform with all Ai agents for two months now with joy to fix it 4a8f812b-64e2-4fa8-968d-219f2b130073|57156379-a357-48fc-a609-efb13d09852a|2026-03-11T11:05:04.774Z
18
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Enterprise
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under review
Chat history was cut!!
I don't see whole chats' records, just parts of them!! return my chats' records ! I had big dialogs - and now there are only tails of them in chats' history!
3
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under review
de9b215e-f525-4757-ab0c-a412557a0f10|1bb771af-635d-41fe-bcd3-19b88fb05df4|2026-07-23T18:52:53.360Z
Error ID: de9b215e-f525-4757-ab0c-a412557a0f10|1bb771af-635d-41fe-bcd3-19b88fb05df4|2026-07-23T18:52:53.360Z Told to contact you. Agent not responding/working.
1
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Enterprise
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under review
You.com is down
Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 660d7112-9437-414c-b78d-869b3df1055b|14365e58-626f-48c4-a166-90dce92ca383|2026-07-23T13:36:39.876Z
1
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Enterprise
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under review
gpt5.4 and 5.5 all works wrong
when i resume the chat with gpt5.4, i get the following error report. same as switch to gpt5.5 ⚠️ We're dealing with some technical difficulties right now - sorry about that. The team is looking into this issue. Please try again. Error ID: d4fff035-6abd-4d42-95f5-c3bb0a6bc9a6|6ef6ac04-2510-4dde-82e4-9fca5e3ed808|2026-07-13T03:18:02.181Z
2
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Mobile Apps
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under review
GPT-5 models not work
There may be issues with this model right now. Try another model in the meantime! Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 8a55b509-2017-48e9-96b8-29a28793b722|ecde0655-bde1-4518-801c-eef31aae415f|2026-07-11T23:58:54.699Z
1
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Subscription/Billing
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under review
Chat history missing
Several or my chat prompts and You.com responses, but not all of them disappeared. I was using desktop version and these chats disappeared from history the same day.
0
Chat History disappeared
My complete chat history disappeared. What happened? I want to go back to old chats and use them for further tasks. Is this permanent now?
8
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under review
download as .docx does not work
It is not possible to download the result or output of a search as .docx format. When we open the doc, it is empty. It is quite problematic. It would be good we can export as a doc file or pdf. Right now, nothing works.
1
Continuous Error Messesges
Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 1ab677f4-e2b7-43f8-97b2-8971b542c108|c5e1c0aa-ed90-412f-b2c6-31a5b9c33f65|2026-07-09T14:32:46.087Z
1
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under review
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