Report Bugs / Issues 🐛

In the account settings in Subscription section, I see an immediate network call error to: https://you.com/api/user/get_user_previous_subscriptions Returns: { "message": "error getting previous YouPro subscriptions for user-live-ceb03bf7-3613-45ab-8121-c79f7a3f9052" } Clicking on "Manage" buton fails: { "message": "error creating portal session for user-live-ceb03bf7-3613-45ab-8121-c79f7a3f9052" } Clicking on "Continue to Cancellation" fails with a client side error in the broıwser: 1434-7cbe5a8a43d89aa3.js:1 Error redirecting to portal Error: AxiosError: Request failed with status code 400 at redirectToPortal (1434-7cbe5a8a43d89aa3.js:1:58887) at async et (1434-7cbe5a8a43d89aa3.js:1:22530) This is quite bad, please take a look.

Each time I aytempt to create this image: "Chiseled body of a Greek god with the head of an alligator fighting zombies. There is a body of a Zombie laying on the ground, black blood everywhere. A full moon in in the background",the system fails.

When using the desktop web interface, I can't upload txt and docx files. However, txt and docx files can be uploaded via the mobile browser and app. JSON and image uploads work fine.

It says buy a Pro, even though I have it, Email rahulmohan@mail.com

Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: c0_f65b7b6b-51a3-4c76-a772-dfd8598fdfc9|490f5d62-93c0-4509-9ef5-8d93d0782714|2025-03-06T00:44:01.131Z

The link takes me to a page for a trial offer ( https://you.com/pro/M2G6MFI6?_bhlid=33e1a22bf2bc6dccbd2e112ae224413b9f82e209 ) but then forwards me to a stripe page asking me to pay $180 today. I am okay with setting up the renewal, but I dont want to pay up front without having the opp to test it out with some document uploads.

My You Pro has not been recognized for three days. The annual subscription lasts until July.