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Report Bugs / Issues 🐛

Let the You.com team know of any bugs you're experiencing in the product. Before creating a new post, search to see if a similar one already exists and upvote it instead.
I have been receiving these error messages for two days and I can't use the platform to carry out any activity
🤖 Sorry, something went wrong. Please try again later.Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 34f78543-615a-45c6-8a88-1dfdbf548adb|3a3e693a-0820-44d7-83b2-b22d701f4fd4|2026-08-02T16:31:02.044Z
9
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Mobile Apps
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under review
Report bug
Using web app. Reporting bug. Please fix as soon as possible: We've noticed unusual query volume. Please contact us with the following Error ID: 2a0490dd-0e24-4270-8f69-92c89960e768|47a71117-b584-47f8-831b-333e571920ab|2026-09-11T09:27:27.300Z.
1
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under review
I have been receiving these error messages for two days and I can't use the platform to carry out any activity
There may be issues with this Agent right now. Try another Agent in the meantime! Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 1a9ddcd7-b564-4313-9ec4-67d3d644d3cf|f6303859-5428-4fa9-a08a-1841a10296bd|2026-09-10T18:50:14.425Z
1
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Enterprise
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under review
BUG all day
We've noticed unusual query volume. Please contact us with the following Error ID: daefcd8c-05a4-4abd-8e68-4daa2bd41a3b|c3a8c355-cc46-41bd-98c8-cebca0f4766a|2026-09-11T11:39:30.736Z.
2
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Enterprise
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under review
There may be issues with this model right now. Try another model in the meantime!Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 64bf5844-56ba-43ef-be94-e21a80ea753e|84777212-fdcd-42f0-8991-fa5207ac8115|2026-09-05T06:24:55.781Z
Failures again
1
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Enterprise
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under review
Sorry, something went wrong. Please try again later.
Was told something went wrong, try again later. Error ID given: 38853e78-5179-4d14-9886-9a9a0ef4897e|2e4b22a7-e318-41fc-ad2b-dd3aa8b3c381|2026-08-25T16:26:52.379Z. Can you confirm the issue and what I should now do?
2
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Enterprise
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under review
Bot stopped mid assignment
🤖 Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: dada3664-1d6a-435d-b70c-302ae2d9ea00|01184ad5-9767-4279-a1fe-d7c5956278ae|2026-09-06T01:38:16.041Z
1
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Enterprise
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under review
You.com chat is completely down
d1d15c7f-7027-44dd-8d00-6ec42c23df07|3457257e-ccf3-4af4-b67e-11e82aef1f40|2026-08-05T12:28:57.745Z No model works in chat anymore. Browser independent.
1
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Enterprise
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under review
can't use mobile app and browesr sessions message - sorry something went wrong
This is what i recieve often on my mobile app and browesr sessions when using you.com its very frustrating. please help. thank you 🤖 Sorry, something went wrong. Please try again later. Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 1B9594AB-EC23-45CD-BD86-0F1DD9A9638B|99ceeb3d-b2cd-41a7-9bc6-9fcc30053883|2026-08-05T08:22:08.490Z
1
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Mobile Apps
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under review
I have been receiving these error messages for I can't use the platform to carry out any follow-upactivity
🤖 Sorry, something went wrong. Please try again later.Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: f268415a-1b00-4693-951a-491c3a78f342|1a8544a8-a8e5-4037-836a-b5940a6600f7|2026-08-29T20:34:53.783Z Claude Opus 4.7
1
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Enterprise
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under review
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