When I received a chat request, I received the error message “Sorry, something went wrong. Please try again later.” - with the addition: “Please include the following Error ID in your message: cfe5badc-353d-468f-8796-b077b1509f09|d43c3f88-192b-4165-8b94-20244667cd65| 2026-06-29T18:58:49 .398Z”