Unable to upload files
under review
克
克克努（凛）
After adding a file in the chat, any subsequent message triggers an error:
🤖 Sorry, something went wrong. Please try again later.
Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord.
Please include the following Error ID in your message:
645b96b4-245c-48a3-9bf7-69fec50bf044|12dfff0d-5930-4f5b-985c-8682214c2591|2025-09-30T02:10:50.553Z
J
Joel Midden
under review
J
Joel Midden
Please reach out to us at support@you.com with a link to the chat where you received this error. Thanks for your patience.
克
克克努（凛）
And if I refresh the page, the message changes to:
“Failed to retrieve the requested chat. We apologize for any inconvenience. Please try again later or start a new conversation.”