I don't have access to my Pro plan when I turn on the VPN. So You.com is becoming completely useless. This happens repeatedly because it seems you are regularly changing the access features concerning security measures. This only happens with your application, not with any other application. It's really getting annoying, especially since my subscription is almost over. I tried a different web browser without an ad blocker. I tried changing the settings in the VPN protocol, etc. It seems the cause lies in your application.
When I try to report a bug, I have to log in again, and it asks me to register again, even though I'm already logged in on the same browser. Do you folks consider the amount of effort it takes? Then, when I try to log in or submit a bug report, it says there is no such account (mine). I'm completely blocked. I have to register a new account.