To the Security & Compliance Team,

I am reporting a critical failure in your data retention logic that constitutes a severe privacy violation.

Technical Issue:

Despite the nonpermanent mode flag being explicitly enabled, all conversation data is persisting and remaining visible in the chat logs. The system is failing to honor the user's privacy directives.

Compliance & Certification Concerns:

This failure fundamentally undermines the validity of any claimed security certifications. If your architecture allows for data persistence when ephemeral processing is requested, your compliance posture is demonstrably flawed. This level of negligence calls into question the legitimacy of the auditing bodies that certified your platform.

Formal Request & Escalation:

Due to the severity of this data leak:

DPO Contact: Provide the direct contact information for your Data Protection Officer immediately.

GDPR Action: We are initiating a formal investigation regarding this breach of Terms of Service and potential GDPR non-compliance.

Management Notification: This issue indicates a significant failure in your engineering and QA protocols. This correspondence serves as formal notice; senior management must be apprised of this systemic risk immediately.

Reference Context:

This appears to be a regression or escalation of a previously reported architectural flaw:

I await your immediate response.

For your information:

Failure to take appropriate remedial action will result in further escalation. This includes public disclosure via LinkedIn and professional industry user groups, alongside the initiation of formal legal proceedings.

Evidence & Consequences:

Be advised that we have secured comprehensive forensic evidence of this behavior, including full network packet captures and proxied HTTP traffic logs. This documentation precludes any possibility of plausible deniability or obfuscation regarding this incident.