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Just stopped writing after first prompt Please include the following Error ID in your message: 3061b55c-1a8c-430c-b0a8-bb2ebd72620e|a2d3ae6d-eea5-4f21-bf1b-f08a2ebd6809|2025-07-09T16:27:00.796Z

Udacity Email says the following: "How to redeem 1-year FREE access: Copy your unique access code, visit you.com to sign up, select Get Pro, and apply your unique access code at checkout to redeem 1-year free access to their Pro Plan. " I only see "promo code" when trying to do pro plan. My access code does not work in promo code, I am unable to locate the place to enter access code. Unrelated, once I login and click on "Get Pro" it open as pop-up but the button in pop-up do not work the popup simply closes if click on any button in popup

When using the desktop web interface, I can't upload txt and docx files. However, txt and docx files can be uploaded via the mobile browser and app. JSON and image uploads work fine.

Error ID in your message: adfe6504-a7e9-4079-99d9-887f7575d82a|8c561dda-4186-42a8-8230-57e3f64b2a35|2025-06-09T14:52:07.314Z

We've noticed unusual query volume. Please contact us with the following Error ID 247b3cf6-910f-43ea-b60a-1c47a2e75fd0|ad221129-9c33-476a-956e-41d8cf745084|2025-06-09T00:08:01.192Z.

In the account settings in Subscription section, I see an immediate network call error to: https://you.com/api/user/get_user_previous_subscriptions Returns: { "message": "error getting previous YouPro subscriptions for user-live-ceb03bf7-3613-45ab-8121-c79f7a3f9052" } Clicking on "Manage" buton fails: { "message": "error creating portal session for user-live-ceb03bf7-3613-45ab-8121-c79f7a3f9052" } Clicking on "Continue to Cancellation" fails with a client side error in the broıwser: 1434-7cbe5a8a43d89aa3.js:1 Error redirecting to portal Error: AxiosError: Request failed with status code 400 at redirectToPortal (1434-7cbe5a8a43d89aa3.js:1:58887) at async et (1434-7cbe5a8a43d89aa3.js:1:22530) This is quite bad, please take a look.

Each time I aytempt to create this image: "Chiseled body of a Greek god with the head of an alligator fighting zombies. There is a body of a Zombie laying on the ground, black blood everywhere. A full moon in in the background",the system fails.

It says buy a Pro, even though I have it, Email rahulmohan@mail.com

Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: c0_f65b7b6b-51a3-4c76-a772-dfd8598fdfc9|490f5d62-93c0-4509-9ef5-8d93d0782714|2025-03-06T00:44:01.131Z

The link takes me to a page for a trial offer ( https://you.com/pro/M2G6MFI6?_bhlid=33e1a22bf2bc6dccbd2e112ae224413b9f82e209 ) but then forwards me to a stripe page asking me to pay $180 today. I am okay with setting up the renewal, but I dont want to pay up front without having the opp to test it out with some document uploads.